UVdesk - Opencart Free helpdesk ticket system
Compatibility
Opencart, 2.x.x.x, 3.x.x.x
Last updated
23 Jun 2023
Created
22 Dec 2016
Developed by Opencart partner
3 Months free support
Documentation included
Uvdesk Helpdesk System for Opencart integrates the Uvdesk system to the Opencart store. Using this add-on admin can manage all their tickets from Opencart store admin panel. Customers can also respond to tickets from the front-end of Opencart store. The updates/replies on the tickets will be instantly updated on both the platforms i.e. if admin responds to a ticket using Opencart Store then the reply made will also be updated on the Uvdesk. All the changes are made in real-time on both the platforms.
How to use this module?
- For checking the admin panel of the module, you can click on the "Demo" button then in the header, you need to click on the “Back End”.
- For admin login, you have to use the below given credentials
- Username: demo
- Password: demo
- After login, you can check for the module's configuration by navigating to-- Extensions > Modules > Webkul UVdesk.
- For checking the customer view, you can click on the "Demo" button.
- For customer login, you have to use these credentials
- Username : test@webkul.com
- Password: demo
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